PRIVACY POLICY
At TheReservationsDesk, safeguarding our customers' privacy is paramount. This Privacy Policy outlines the types of information we collect and record, as well as how we utilize and protect this information. This privacy policy applies to the Site and all products and services offered by www.thereservationsdesk.com.
TheReservationsDesk has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
If you have any more concerns or need further details about our Privacy Policy, please do not hesitate to email us at support@thereservationsdesk.com.
CONSENT
By using our website, you are acknowledging and consenting to our Privacy Policy, and agreeing to abide by its terms and conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PERSONAL INFORMATION AND DATA COLLECTION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, etc. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. When Users are prompted to provide personal identification information, we will clearly specify the information required and the purpose for which it is needed. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
MOBILE MESSAGING(SMS) TERMS
By providing your mobile phone number to us, you are voluntarily consenting to receive mobile messages/SMS from us on that number, even if it is listed on any state or federal "Do Not Call" list. You confirm that the mobile phone number you provide belongs to you and that you are the owner or authorized user of that number. If you change your mobile phone number or are no longer the owner or authorized user, please inform us promptly via email.
If you wish to stop receiving SMS from us or no longer agree to these Mobile Messaging Terms, you can opt-out by replying STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number from which the message was sent. You may receive text messages for a brief period while we process your opt-out request, and you might receive a one-time confirmation message confirming your opt-out. You understand and agree that this is the sole reasonable method of opting out.
We will only send you messages/SMS for conversational purposes. This includes informing you about your booking status, requesting additional information if needed, notifying you of any changes to your booking, sending reminders for your travel date, requesting feedback, and similar communication related to your interactions with us.
We do not send any promotional or marketing materials or offers via mobile messages/SMS. Our communications with you through mobile messages/SMS are strictly limited to conversational purposes such as booking status updates, travel reminders, feedback requests, and related operational notifications.
We will NEVER share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.
USAGE AND PROTECTION OF PERSONAL INFORMATION
We utilize the information we gather in several ways, including:
Providing, operating, and managing our website.
Enhancing, customizing, and expanding our website.
Understanding and analyzing how you utilize our website.
Developing new products, services, features, and functionalities.
Communicating with you directly or through our partners, for customer service purposes, providing updates, and sharing other relevant information related to the website, including marketing and promotional communications.
Detecting and preventing fraud.
How We Protect Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We DO NOT sell, trade, or rent Users' personal identification information to others, including our business partners, affiliates, and advertisers. Your privacy and the security of your personal information are of utmost importance to us.
LOG FILES
At TheReservationsDesk, we adhere to standard practices for using log files. These files track users' interactions with our website, recorded by hosting providers through hosting analytics systems. Information collected in log files includes Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referral/exit pages, and possibly click numbers. Importantly, this data is not linked to personally identifiable information. The purpose of gathering this information is to analyze website usage patterns, manage site operations, monitor user navigation, and compile demographic insights.
CHILDREN'S INFORMATION
Ensuring children's online privacy is not a primary focus for us. We encourage parents and guardians to monitor and guide their children's online activities. TheReservationsDesk does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately. We will promptly take steps to delete this information from our records.
CONTACT US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please email us at: support@thereservationsdesk.com.
(Last Updated: December 21, 2024)